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Mulchnet No Returns Policy

Thank you for considering The MULCHNET Trust as a tool to access your mulch and firewood needs. We want to make sure you understand our policy on returns before you make a purchase.

Due to the nature of our products, we cannot accept returns. Once the mulch or firewood leaves the contractor's truck, we have no control over how it is handled or stored, which can impact its quality and safety. We cannot guarantee the quality of the product will meet your expectation and once it has left the care of the contractor no returns or exchanges will be accepted.

Please ensure that you carefully inspect your order at the time of delivery and report any issues to the delivery driver immediately before it has been removed from the truck. If we are responsible for any issues with your order, we will work with you to address the issue and make it right. The onus is on the client to ensure appropriate measures and communication has taken place to arrange an inspection of the product before being dropped if they require.

Thank you for your understanding and for choosing The MULCHNET Trust for your mulch and firewood needs.

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